Yes. Vilo aims to make returns and exchanges as simple as possible. If you would like to return or exchange please contact us first and we will arrange everything for you.
**For New Zealand customers return shipping is totally free!
- Returns must be in brand new condition, with original box
- Returns must be postmarked for return within 30 days of the original delivery to you
If your Vilo sunglasses or watch has a manufacturer defect, we will, of course, repair or replace them for you at no cost.
If you are unsure if your sunglasses will suit, please have a look at our virtual try it on application, on the website product page first.